Comments on: RANT: Dangerous Questions Part II: Is the Customer King or Vassal? http://www.angelarecommends.com/customer-service-is-most-imporant/ Rants, Reviews & Recomendations to Make Your Life Better! Fri, 30 Jul 2010 06:15:49 +0000 hourly 1 http://wordpress.org/?v=3.0.5 By: Angela Treat Lyon http://www.angelarecommends.com/customer-service-is-most-imporant/#comment-72 Angela Treat Lyon Sun, 27 Sep 2009 05:23:34 +0000 http://www.angelarecommends.com/?p=493#comment-72 yes, I totally agree about that model. it fits with my ideas of spiritual practicality as well: heart first, mind second. What service do you use for selling your products? yes, I totally agree about that model. it fits with my ideas of spiritual practicality as well: heart first, mind second.

What service do you use for selling your products?

]]> By: Sandy http://www.angelarecommends.com/customer-service-is-most-imporant/#comment-70 Sandy Sun, 27 Sep 2009 04:57:50 +0000 http://www.angelarecommends.com/?p=493#comment-70 Angela - right on! I abandoned 1SC about a year ago, and the services I've used since then don't offer the comprehensive range that 1SC does. But they also don't offer the "you have to call us, we can't sort this out via email" attitude that 1SC offered me, when I was asking just a simple question - a bit deal for me being in a very different time zone! I'm told that SiteSell does offer the whole thing as well but haven't looked at their setup for years - I did early on, it didn't do what I wanted then. There's a business model that goes like this: you take care of your customers your customers become loyal and take care of your business and your business takes care of you (of course you have all the processes in place so that the business actually work - but they are customer-focussed). Most people have it the other way around.... If you get a project off the ground, let me know! Sandy Angela – right on! I abandoned 1SC about a year ago, and the services I’ve used since then don’t offer the comprehensive range that 1SC does. But they also don’t offer the “you have to call us, we can’t sort this out via email” attitude that 1SC offered me, when I was asking just a simple question – a bit deal for me being in a very different time zone! I’m told that SiteSell does offer the whole thing as well but haven’t looked at their setup for years – I did early on, it didn’t do what I wanted then.

There’s a business model that goes like this:
you take care of your customers
your customers become loyal and take care of your business
and your business takes care of you (of course you have all the processes in place so that the business actually work – but they are customer-focussed).

Most people have it the other way around….

If you get a project off the ground, let me know!

Sandy

]]>